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Payment Policy

Payment Policy

Payment rules for accepted payment methods, pricing, taxes, failed payments, fraud prevention, credits, and chargebacks.

Effective July 27, 2026 · Version 1.0

1. Purpose

This Payment Policy explains how payments are processed for products and services offered by Fique Pronto.

It is intended to provide clear expectations regarding pricing, payment processing, promotional offers, taxes, and future payment-related features.

2. Accepted Payment Methods

Fique Pronto accepts payment methods supported by our authorized payment processor(s).

Available payment methods may vary depending on your location and the payment options offered at checkout.

We reserve the right to add, remove, or modify accepted payment methods at any time.

3. Pricing

Unless otherwise stated:

  • All prices are displayed in the currency shown at checkout.
  • Prices may change without prior notice.
  • Promotional pricing (if offered) is temporary unless expressly stated otherwise.
  • The price displayed at the time of purchase generally governs that transaction.

4. Taxes

Applicable taxes, fees, or similar governmental charges may be added where required by law.

Customers are responsible for any applicable taxes associated with their purchases unless otherwise indicated during checkout.

5. Payment Authorization

By submitting an order, you authorize Fique Pronto and its payment processor to charge the selected payment method for the amount presented during checkout.

If authorization cannot be obtained, your order may not be completed.

6. Failed Payments

Orders requiring payment are not considered complete until payment has been successfully processed.

If a payment fails, Fique Pronto may:

  • cancel the order,
  • suspend fulfillment,
  • request an updated payment method,
  • retry payment where permitted,
  • or take other reasonable steps to complete the transaction.

7. Fraud Prevention

To protect our customers and business, we may review transactions for potential fraud or abuse.

We reserve the right to:

  • request additional verification,
  • delay fulfillment while reviewing suspicious transactions,
  • cancel suspected fraudulent orders,
  • refund suspicious transactions,
  • decline future purchases associated with fraudulent activity.

These measures are intended to protect both customers and Fique Pronto.

8. Promotional Pricing

From time to time, Fique Pronto may offer:

  • promotional pricing,
  • introductory offers,
  • discount codes,
  • seasonal promotions,
  • limited-time offers.

Promotions:

  • may expire,
  • may have quantity limits,
  • may not be combined,
  • may exclude certain products,
  • may be modified or withdrawn at any time unless prohibited by law,
  • do not create a right to receive the same pricing after the promotion ends or to receive refunds, credits, or price adjustments for purchases made before or after the promotional period, unless we expressly state otherwise.

Promotional pricing is offered for a limited time and is intended only for eligible purchases completed during the promotional period.

9. Gift Cards and Promotional Credits

Gift cards, promotional balances, referral credits, store credits, and similar payment methods may be introduced in the future.

Unless otherwise stated when offered:

  • they have no cash value,
  • they are non-transferable,
  • they may be subject to expiration,
  • additional terms may apply.

10. Service Credit Packages

Certain live services may eventually be offered as multi-session packages.

Unless otherwise specified:

  • service credits represent prepaid educational sessions,
  • they are not cash balances,
  • they may only be redeemed for the applicable service,
  • package-specific rules will be disclosed before purchase.

11. Refunds

Refund eligibility, automatic processing, manual review, and any applicable payment-processing deductions are governed by the Fique Pronto Refund & Cancellation Policy.

Nothing in this Payment Policy changes those rights or obligations.

Approved refunds may be subject to any applicable payment processing cost provisions described in the Refund & Cancellation Policy.

12. Chargebacks

Customers are encouraged to contact Fique Pronto before initiating a chargeback.

If a chargeback is initiated after products or services have been delivered, Fique Pronto may:

  • temporarily suspend portal access,
  • suspend future bookings,
  • submit evidence supporting the transaction,
  • suspend fulfillment of future purchases,
  • exercise other remedies available under applicable law.

13. Pricing Errors

Although we strive for accuracy, pricing errors may occasionally occur.

If an obvious pricing or technical error results in an incorrect purchase price, Fique Pronto reserves the right to:

  • cancel the affected transaction,
  • issue a refund,
  • request payment of the correct amount before fulfillment,
  • or provide another mutually agreeable solution.

14. Currency

Where available, prices may be displayed in different currencies for customer convenience.

Actual charges are determined by the payment processor, your financial institution, applicable exchange rates, and any associated fees.

Fique Pronto is not responsible for exchange rate fluctuations or fees charged by your bank or card issuer.

15. Reservation of Rights

Fique Pronto reserves the right to:

  • refuse transactions,
  • limit quantities,
  • discontinue products,
  • modify pricing,
  • withdraw promotions,
  • decline suspicious purchases,
  • issue refunds in lieu of providing service,
  • take reasonable steps to protect the integrity of our business.

These rights will be exercised in accordance with applicable law.

16. Changes to This Policy

Fique Pronto may update this Payment Policy from time to time.

The version in effect at the time of purchase will generally govern that transaction unless otherwise required by law.

17. Contact

Questions regarding payments may be submitted through the contact information provided on the Fique Pronto website.