Website & Customer Portal Terms
Website and customer portal rules for account security, access, acceptable use, availability, and suspension.
These Website & Customer Portal Terms govern access to and use of the Fique Pronto website, customer portal, and related online services.
By using our website or creating an account, you agree to comply with these Terms in addition to any other applicable Fique Pronto policies.
Customers are responsible for maintaining the confidentiality of their account credentials.
Customers agree to:
Customers remain responsible for activity occurring under their accounts until unauthorized access has been reported.
Accounts are intended for use by a single individual unless expressly authorized otherwise.
Customers may not share account credentials for the purpose of providing unauthorized access to purchased products or services.
Customers agree to use the website and portal only for lawful purposes.
Examples of prohibited conduct include:
The website, customer portal, branding, software, designs, graphics, educational content, and related materials remain the property of Fique Pronto or its licensors.
Nothing contained within the website grants ownership of these materials.
Customers remain responsible for information they submit through:
Customers represent that they have the right to submit such materials.
Customers may not upload unlawful, abusive, or infringing content.
Fique Pronto makes reasonable efforts to maintain reliable website and portal availability.
However, access may occasionally be interrupted due to:
Temporary interruptions do not automatically create a right to refunds or compensation.
Where practical, Fique Pronto will make reasonable efforts to restore service promptly.
To protect customers and the integrity of the platform, Fique Pronto may:
These measures are intended to protect both customers and the platform.
The website may integrate with third-party providers, including payment processors, authentication providers, cloud infrastructure providers, communication platforms, analytics providers, and other technology vendors.
Fique Pronto is not responsible for outages or failures caused solely by these third-party providers.
The website may contain articles, guides, videos, recommendations, travel information, cultural commentary, and educational materials.
These materials are provided for general informational purposes and should not be interpreted as legal, financial, immigration, medical, or professional advice.
Fique Pronto may suspend or terminate website or portal access for conduct including, but not limited to:
Suspension of an account does not automatically entitle a customer to a refund.
Fique Pronto continually improves its website, customer portal, educational materials, and customer experience.
Features may be added, modified, reorganized, replaced, or retired over time.
Such changes do not automatically create an entitlement to refunds or compensation.
Fique Pronto strives to make its website reasonably accessible across modern browsers and commonly used devices.
Compatibility may vary depending on individual hardware, software, browser versions, internet connectivity, and assistive technologies.
Customers experiencing accessibility issues are encouraged to contact us so we can make reasonable efforts to assist.
Suggestions, feature requests, ideas, comments, and other voluntary feedback submitted to Fique Pronto may be used to improve our products and services.
Submitting feedback does not create an obligation for Fique Pronto to implement the suggestion or provide compensation.
Fique Pronto may update these Website & Customer Portal Terms from time to time.
Continued use of the website or customer portal after changes become effective constitutes acceptance of the revised Terms unless otherwise required by law.
Questions regarding these Website & Customer Portal Terms may be submitted through the contact information provided on the Fique Pronto website.